📄 Odoo version compatibility
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📄 Odoo version compatibility

Odoo version compatibility

MailDesk is built for Odoo 17, 18 and 19. You choose the version that matches your Odoo installation — the same MailDesk feature set works across all three.

This page summarizes which MailDesk editions and add-ons are available for each Odoo version, and what to expect when you upgrade your Odoo to a new major release.


Editions × Odoo versions

All four MailDesk editions are available for every supported Odoo version. Choose your Odoo version once when you purchase — the licence is bound to that major version. See the Licence & Activation Guide for details.

Edition Odoo 17 Odoo 18 Odoo 19
MailDesk Basic✓✓✓
MailDesk Pro✓✓✓
MailDesk Business✓✓✓
MailDesk Ultimate✓✓✓



Modules × Odoo versions

All published MailDesk modules ship for Odoo 17, 18 and 19 in parallel. You install the version that matches your Odoo.

Module Odoo 17 Odoo 18 Odoo 19
MailDesk Basic✓✓✓
MailDesk Pro✓✓✓
Automation Engine✓✓✓
Partner 360✓✓✓
Chatter Integration✓✓✓
CRM Integration✓✓✓
Helpdesk Integration✓✓✓
Calendar Integration✓✓✓
Documents Integration✓✓✓
Sales Integration✓✓✓

What happens when Odoo releases a new major version?

Odoo publishes a new major version (e.g. Odoo 20) approximately once per year. Your MailDesk experience during that transition depends on your licensing model:


If you subscribe (monthly or yearly)

  • The new MailDesk for the new Odoo major is included in your subscription automatically.
  • No re-purchase required — your subscription gives you the right to install MailDesk on the Odoo version you currently run.
  • Your administrator installs the new MailDesk module package alongside (or after) the Odoo upgrade.

If you bought a one-time licence

  • Your one-time licence stays valid for the Odoo major version you chose at purchase (for example, Odoo 18).
  • When you upgrade Odoo to the next major (for example, Odoo 19), purchase a new licence for that Odoo version or switch to a subscription that includes future Odoo majors.
  • Your MailDesk data and mailbox configuration migrate as part of the standard MailDesk upgrade routine.


Not sure which Odoo version you have?

In Odoo, open Settings > Activate Developer Mode, then look at the bottom-left footer of any page — the Odoo version is shown there. If you administer Odoo through Odoo.sh, the version is also visible in your Odoo.sh project dashboard.


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