MailDesk brings your mailboxes, customer data and workflows into a single interface — right inside Odoo. From €29 per month, 100 % GDPR, your data stays in your own Odoo, supported from Hamburg.
From the entry-level at €29 to the fully automated Operations Cockpit — pick the scope you need today. Upgrade any time, all your data stays.
For teams that want a clean Odoo mail client.
The smoothest way to launch MailDesk in your Odoo instance — no bridges, no AI, just mail.
The ideal way in if you want to test the mail client first — without the full suite.
For teams that genuinely live in email.
Bidirectional sync, AI from 5 providers, signatures — the serious mail workspace.
The right step when Basic isn't enough yet but you don't need the full Business package.
For teams with real sales, service and operations workflows.
The package that delivers the strongest value for most Odoo customers — 7 Workflow Bridges + Automation Engine included.
Business includes Pro plus 7 Workflow Bridges + Automation Engine — around 35 % cheaper than buying the parts separately.
For demanding installations with live dashboards and a managed service.
Business plus Operational Cockpit, Premium SLA and a dedicated Customer Success Manager — quoted individually.
Ultimate is a managed service — price depends on scope (mailboxes, bridges, hosting, SLA). A 30-minute intro call gets you a tailored quote.
All prices plus VAT · prices per Odoo instance, not per user · all Odoo major upgrades included in the subscription
Every capability, every plan — in one table.
| Feature | Basic€24/mo. Subscribe |
Pro€49/mo. Subscribe |
Business€74/mo. Subscribe |
Ultimateon request Request |
|---|---|---|---|---|
| Mailboxes & Sync | ||||
| Mailboxes | Unlimited | Unlimited | Unlimited | Unlimited |
| Users | Unlimited | Unlimited | Unlimited | Unlimited |
| Inbound sync (read) | ✓ | ✓ | ✓ | ✓ |
| HTML composer with attachments | ✓ | ✓ | ✓ | ✓ |
| Threads, filters, tags | ✓ | ✓ | ✓ | ✓ |
| Bidirectional sync | — | ✓ | ✓ | ✓ |
| Artificial intelligence | ||||
| Phishing scan | — | ✓ | ✓ | ✓ |
| Email summarisation | — | ✓ | ✓ | ✓ |
| Reply drafts | — | ✓ | ✓ | ✓ |
| 5 AI providers (OpenAI, Claude, Gemini, Grok, DeepSeek) + local models | — | ✓ | ✓ | ✓ |
| Workflow Bridges (all 7 included in Business) | ||||
| Signatures (shared & personal) | — | ✓ | ✓ | ✓ |
| Chatter (notes, @-mentions, activities) | — | — | ✓ | ✓ |
| Partner 360 (customer card) | — | — | ✓ | ✓ |
| CRM (leads / opportunities) | — | — | ✓ | ✓ |
| Helpdesk (tickets) | — | — | ✓ | ✓ |
| Calendar (appointments) | — | — | ✓ | ✓ |
| Documents (file storage) | — | — | ✓ | ✓ |
| Sale (quotes & orders) | — | — | ✓ | ✓ |
| Operational tools | ||||
| Automation Engine (if/then rules, webhooks) | — | — | ✓ | ✓ |
| Operational Cockpit (live dashboards) | — | — | — | ✓ |
| Support & SLA | ||||
| Email support (Mon–Fri, CET) | — | 2 business days | 1 business day | 4 hours |
| Phone support (Mon–Fri, DE+EN) | — | — | ✓ | ✓ |
| Dedicated Customer Success Manager | — | — | Quarterly | Permanently assigned |
| Architecture consulting | — | — | — | 2 h / quarter |
| General | ||||
| Your chosen Odoo version + every new major during your term | ✓ | ✓ | ✓ | ✓ |
| Live demo available | — | — | ✓ | ✓ |
| Minimum term (subscription) | 12 months | 12 months | 12 months | 12 months |
| From year 2: cancel monthly after renewal | ✓ | ✓ | ✓ | ✓ |
For companies that want full control over their licence: all three plans are also available as a classic one-time licence — one payment per Odoo major version. MailDesk runs today on Odoo 17, 18 and 19 — you pick your version, the licence stays valid for it permanently. When you later move to another Odoo major you buy the licence again — or you switch to the subscription, which covers every current and future version.
maildesk_mail_client · Odoo 17 / 18 / 19
The unified Inbox for Odoo. Brings Gmail, Microsoft 365 and IMAP accounts together in a clean interface — with threaded view, tags, auto-saved drafts and a link to every contact, lead and task.
Note: 1-way sync (server → Odoo). For full bidirectional sync, see MailDesk Pro and above.
maildesk_mail_client_pro · Odoo 17 / 18 / 19
Bidirectional sync, AI phishing detection and a GPT reply assistant right inside Odoo. Links every email to any Odoo record, with priority support from Metzler IT.
Note: sold until 05/2026 as "MailDesk Ultimate one-time" — identical feature set, just a new name.
Every module ships under the MIT Software Licence — you receive the full source code for inspection after purchase. Basic and Pro are also available directly via our shop or the Odoo App Store.
The key difference: the subscription automatically includes the latest Odoo major version every year (today all three current versions Odoo 17, 18 and 19 — plus every new Odoo major during your term). The one-time purchase is perpetual, but tied to exactly one Odoo major of your choice (17, 18 or 19). For 95 % of our customers the subscription is the simpler choice: predictable cost, no re-licensing on version jumps. For power users and agencies with a long-term Odoo strategy, the one-time licence remains attractive.
from €29 / month · predictable cost, everything included
from €389 per Odoo version · permanent licence
Click any module or service for details, the feature set and direct checkout. Every MailDesk module is compatible with Odoo 17, 18 and 19 — licensed under the MIT licence.
Licences alone don't ship a project. When you need help, we work alongside you from Hamburg — from requirements to go-live. A direct line to the vendor, no sub-contractors.
Workshop, audit and roadmap. The result: a fixed-price proposal or a clear recommendation against Odoo — whichever fits your company.
Full rollout: data migration, configuration, training and go-live support. Fixed-price after Discovery, predictable budget.
When Odoo "just isn't working": a technical and process audit, an actionable plan and quick wins you can ship immediately.
SLA-based service: updates, monitoring, 2nd-level support and small adjustments. One named contact for everything around your Odoo instance.
A dedicated, GDPR-compliant mail server in a German data centre — set up, maintained and seamlessly wired into MailDesk. No provider quotas, no cross-border data flow, your domain reputation stays in your hands.
Bespoke Odoo modules, MailDesk customisations for your workflow, third-party integrations. Python 3.11, OWL 2, onion architecture. A direct line to the developer — no sub-contractors.
Billed by hours (€80–120/h) or as a fixed-price project after a Discovery sprint.
Request consultingCollected from 180 days of customer conversations. If your question isn't here, just call us — +49 40 285 30 1 30.
Per Odoo instance. Every authorised user in your database can use MailDesk — no extra per-user licence fees. Plan limits apply to the number of concurrently active mailboxes, not to users.
Basic is a clean mail client for one mailbox with read sync. Ultimate adds: unlimited mailboxes with multi-domain, AI features, bidirectional sync, every bridge to CRM/Helpdesk/Calendar, Automation Engine, Operational Cockpit and Premium support 24/5.
Via the form at mit-odoo.de/demo/request or by email to [email protected]. We set up a separate demo tenant within one business day. The demo runs for 14 days; an extension is available on request.
Every change you make in Odoo is written back to your mail server: read, flag, move between folders, delete and spam-mark. The sync is asynchronous with automatic retries — even if the IMAP server is briefly unreachable, no action is lost. Included from the Pro plan upwards.
By default you use your own API keys from OpenAI, Anthropic, Google Gemini, xAI, DeepSeek or a local model. We add no surcharge on AI usage. As an alternative, you can run a local model (Ollama, LM Studio, vLLM) on your own server — AI then runs completely without external API calls.
Yes — with the Helpdesk bridge (included in Business and Ultimate). A button right inside the email reader creates the ticket, links the email and syncs future replies in both directions.
Permissions sit at mailbox level. Only users with explicit access see the emails, folders and drafts of a given mailbox. Shared mailboxes (info@, sales@) are configured via Odoo's security groups.
What counts is the number of concurrently active mailboxes, not the number of domains. You can configure any number of domains within an Odoo instance. The Ultimate plan allows unlimited mailboxes in a multi-domain setup.
The minimum term is 12 months. After the initial term, the contract auto-renews for another year. From the second contract year you can cancel monthly at the end of the month. No exit fees, no lock-in — your data is yours and exports through the native Odoo tools.
Odoo 17, 18 and 19 — Community and Enterprise both. The subscription includes all major upgrades automatically. With one-time licences, moving to the next major version is a new purchase.
Order straight from the shop, subscribe from €29/month or just give our Hamburg office a quick call. We reply within one business day — in German and English.
