No slides and no demo PBX: we look at your telephony, tell you up front what PhoneDesk does today and what it does not, and propose a pilot with a fixed price and a fixed end date. Response within one working day, from Germany.
Choose how many people at your company actually make calls. We then come back with an assessment of your PBX and a proposal that fits that size.
Fixed-price pilot 1.990 €. The amount is credited towards the licence.
Telephony is a real-time system. That is why PhoneDesk is not downloaded but handed over in stages. Every stage has a result you can hold in your hand.
From the first enquiry to live operation, with a clear trigger, three to four months typically pass.
No quote out of thin air: we write down what runs at your company, what PhoneDesk takes over from day one, what has to be armed separately and what is missing today. This is what the note looks like that you hold in your hand after the second meeting. It is two to three pages long and written in plain language, so you can pass it on to your management, your works council or your Odoo partner without translating it first.
Attended transfer, conference and the number the AI answers belong in the middle column: they exist, but they are set deliberately during commissioning and verified afterwards. So before you sign you know what will be there on the phone and what will not.
Four details are enough. With them we can tell you in the first meeting whether PhoneDesk fits and what it costs, instead of sending you into a second round.
Which PBX runs today, who looks after it, which provider your numbers come in through, and when the contract expires. PhoneDesk works with Asterisk and FreePBX.
Your PBX stays yoursNot the headcount, but the people who actually make calls. Which of them should call from the browser, who stays on a desk phone. This number sets the price tier.
Tiers from 10 seatsPhoneDesk runs on Odoo. The Community edition is enough, an Enterprise licence is not needed. Tell us who runs your Odoo and whether a migration is coming up.
Odoo CommunityWhether calls have to be documented at your company or evidenced to an audit. Whether there is a works council, a data protection officer, an ongoing audit or an open subject access request.
Consent, retention, audit trailThe questions we ask in the first call anyway. Read them beforehand. If most of the left applies, a conversation is worth having.
| Topic | PhoneDesk fits if … | … and we talk it through first if |
|---|---|---|
| PBX | Asterisk or FreePBX already runs or is to be built | you have to stay tied to a cloud PBX, such as 3CX, Teams or a pure SIP provider |
| Operations | someone owns the telephony: in-house, your Odoo partner or us as a managed service | nobody in the house wants to run infrastructure and there is no service provider for it either |
| Size | about ten or more people at your company make calls | it is four seats. Below ten seats a managed setup does not pay for itself, and we refer you to a partner |
| Requirements | you want auditable call routing, documented calls and voice AI on the phone | queues, hunt groups, voicemail, call park, a mobile app or supervisor listen-in are on the list |
| Sites | your numbers are German numbers | you want to connect branches in Austria or Switzerland with their own numbers |
Four details are enough for a solid first assessment. We reply within one working day, with a name and a direct extension.
Metzler IT GmbH, an Odoo house with over 200 customers in more than 50 countries. We build telephony for Odoo, not beside it.
[email protected]
Reply within one working day, Monday to Friday from 08:00 to 18:00.
Consulting, commissioning and operations come from one house. No call centre, no passing you on, one contact person for the whole term.
Years in the Odoo world: MailDesk for email, MindDesk for AI, PhoneDesk for telephony. Development in Germany, invoice in euros, contract under German law.
Auditable call routing, calls as Odoo records and an AI that answers when nobody else is there. Start with a pilot and see it on your own PBX.